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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Harrell

March 24, 2025

5  out of  5
rating by Nancy Harrell
"Thank you Jessica for OUTSTANDING service today!! You definitely eased my concerns. I always get great service whenever I need to call the office. Great office!!"
We responded:
"Thank you Nancy! Jessica is great at helping our customers. Thank you for trusting us with your insurance needs. "
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Amber Gaskins

March 21, 2025

5  out of  5
rating by Amber Gaskins
"My rates with state farm are a lot lower than my former insurance company. They also offer different policies to bundle. The staff is amazing. I've been working with Carrie, Jessica, and Benjamin. They are very professional and kind."
We responded:
"Thank you Amber! We are glad State Farm is a good value for you. Carrie is awesome. "
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Kassandra Johnson

March 6, 2025

5  out of  5
rating by Kassandra Johnson
"Carrie is lovely and was pleasant to speak with while she helped me switch my car insurance over to my new car, as well as making sure I was aware of all of the additional services State Farm offers, such as life insurance options."
We responded:
"Hi Kassandra, Thank you for trusting us with your insurance needs. Carrie is an awesome account representative!"
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Jaime Bradley-Miller

March 4, 2025

5  out of  5
rating by Jaime Bradley-Miller
"Carrie was so helpful and very friendly"
We responded:
"Thank you Jaime! Carrie is very passionate about taking care of our customers needs to protect their families. "
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Dan Yerk

February 17, 2025

5  out of  5
rating by Dan Yerk
"Benjamin Gritton State Farm Insurance company has been taken care of my car and homeowners policies since I relocated to Kentucky. The entire office members are a pleasure to work with. Without a doubt they have my best interests and concerns well in hand. Thank you and a big Thank you to the office crew Dan Yerk"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear you feel confident with your reliable coverage and appreciate our expert guidance in finding the right policy for your needs. We strive to provide top-notch customer service and are always here to assist you"
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Constance Deberry

February 3, 2025

5  out of  5
rating by Constance Deberry
"Never have been in the office but always spoken on the phone love me some Carrie she is a sweet heart she went above and beyond for me."
We responded:
"Thank you Constance! We're delighted that you felt our team took the time to understand your unique needs and provide tailored insurance solutions"
Profile photo of Rachel D Greenwell Owner of Rachel D Greenwell LLC

Rachel D Greenwell Owner of Rachel D Greenwell LLC

December 27, 2024

5  out of  5
rating by Rachel D Greenwell Owner of Rachel D Greenwell LLC
"I cannot express enough how grateful I am for my State Farm team, particularly my personal agent, Benjamin Gritton, and my claims specialist, Fredecia Peters. From the very beginning, they have gone above and beyond to provide me with the most helpful, encouraging, and caring service I’ve ever encountered in the insurance industry Having had negative experiences with insurance companies in the past, I often felt overlooked and undervalued. However, Benjamin and Fredecia have completely changed my perspective. Their professionalism is remarkable, but what truly sets them apart is their kindness and genuine concern for my situation. They have taken the time to listen, understand my needs, and ensure that I feel supported every step of the way It’s rare to find people who are not only exceptional at their jobs but also truly compassionate individuals. I feel like I am not just a policyholder but a valued person, and I appreciate the personal touch they bring to their work. I honestly believe they would make amazing friends outside of the insurance realm I love my State Farm team! They have restored my faith in insurance and provided me with peace of mind. If you’re looking for a team that genuinely cares, look no further than Benjamin Gritton and Fredecia Peters at State Farm! -Rachel"
We responded:
"We're so glad you found our insurance process smooth and straightforward! Our goal is to give you peace of mind knowing you have the protection you need at affordable rates"
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Luis

December 2, 2024

1  out of  5
rating by Luis
"Ben and his team opened up a home insurance policy without my permission - charging me $1,500 for something I did not approve. I have proof of coverage for another policy, yet Ben continues to ignore my requests for a refund. I still have my car policies with him and trust the team, but it's unfortunate that he has decided to approach the situation this way. I would not recommend this office."
We responded:
"We are concerned to learn about your recent experience. We will be reviewing your policy and the details of your claim to ensure everything was handled appropriately. Please contact us if you have any further questions. "
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Devon Boards

October 3, 2024

5  out of  5
rating by Devon Boards
"Great customer service and very polite"
We responded:
"We're so glad you found our insurance process smooth and straightforward! Our goal is to give you peace of mind knowing you have the protection you need at affordable rates"
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Jason Self Destructs

September 25, 2024

5  out of  5
rating by Jason Self Destructs
"Excellent customer service"
We responded:
"Thank you for mentioning our responsive customer service! We always aim to address your concerns promptly and appreciate your business."
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Ray Lambert

September 23, 2024

5  out of  5
rating by Ray Lambert
"Any time I have ever needed anything Ben and his staff have always taken care of any issues that I have had. I feel blessed to have them in my family"
We responded:
"Thank you Mr. Lambert! We appreciate you recognizing our commitment to providing quality service and coverage at competitive rates."
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Elianna Vazquez

August 23, 2024

5  out of  5
rating by Elianna Vazquez
"Es un lugar acogedor desd k entras sientes la buena vibra y dan muy buenos servicios lo recomiendo muchísimo y Monic es muy agradable"
We responded:
"¡Hola Elianna! Gracias por venir hoy y confiar en que podemos ayudarlos a usted y a su familia con sus necesidades de seguro. ¡Ah, y una gran bienvenida a Kentucky en nombre de nuestra oficina!"
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eric rolo

August 15, 2024

5  out of  5
rating by eric rolo
"Very friendly and professional. I have been very satisfied with Benjamin Gritton State Farm for multiple years."
We responded:
"Thanks Eric! We appreciate your business and trust. "
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Matt B

August 13, 2024

5  out of  5
rating by Matt B
"You absolutely want Ben Gritton. He gave my situation his personal attention. Even though State Farm is an enormous insurance conglomerate, I get the local treatment. His staff is also extremely pleasant to deal with, Dedrick was great."
We responded:
"Thanks Matt! Dedrick is an awesome team member. Thank you for trusting us with your insurance and financial service needs. "
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Richie Ashby

August 9, 2024

5  out of  5
rating by Richie Ashby
"Great insurance at the best price !"
We responded:
"Thank you for trusting us with your insurance needs!"
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Gary Franklin

August 9, 2024

5  out of  5
rating by Gary Franklin
"I needed hardship assistance and got a call explaining how it works within a short amount of time. The review results don't take long. I'll get that response soon. Thank you Ben for your help and understanding in this matter. State Farm really help its customers and cares about them. I have been with State Farm 4 years now they are easy to talk to and addressing everything important to their customers."
We responded:
"Hi Gary! We are glad to help in any way to assist you. Thank you for allowing us to serve you.."
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Angela Colombe

August 8, 2024

5  out of  5
rating by Angela Colombe
"Received a call by chance and I was so impressed with Monique and her kindness. Thank you for being there"
We responded:
"Hi Angela! Monic is the best! Thank you for trusting us with your needs.."
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LP

March 9, 2024

5  out of  5
rating by LP
"I highly recommend Benjamin Gritton State Farm Agency. Dedrick provided great customer service while assisting me with renters and auto insurance. Dedrick was professional and made the process simple. Thank you!"
We responded:
"Dedrick is a fantastic account specialist! If you have any further insurance needs, don't hesitate to reach out to us."
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Truman Alemayehu

January 25, 2024

5  out of  5
rating by Truman Alemayehu
"I was applying for auto insurance when I came across State Farm. I wanted to get a combined insurance for two cars and I am totally impressed with their spectacular customer handling. Especially, Monic!! Such an impeccable professional. So intelligent, understanding and exceptional attention to details. Such a reliable individual who listens attentively and gets things done clearly. Very patient as I was going here and there to provide required information. Thank you so much and keep up the excellent work."
We responded:
"Thank you for trusting us with your insurance needs"
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Carole Oldham

December 8, 2023

5  out of  5
rating by Carole Oldham
"Ben Gritton delivers exceptional service! He really follows up and is extremely helpful."
We responded:
"We love hearing his from our insurance customers! Thank you for trusting us with your family’s needs!"
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Nancy Harrell

December 8, 2023

5  out of  5
rating by Nancy Harrell
"I can't say enough about my wonderful experience with Benjamin Gritton, State Farm office, especially Monica Jacquez. She was so patient in answering all my questions in such a friendly and professional manner. Thank you Monic!!! I highly recommend this office."
We responded:
"Thank you Nancy for trusting us with your insurance needs! "
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Jordan Turner

September 21, 2023

5  out of  5
rating by Jordan Turner
"The one and only insurance that have stayed true to offering affordable insurance. They have gave me so much time and empathy. Ive spoke to 3 people, Ben included. They all treated me like family. Couldnt be more happy than to be with this agency !"
We responded:
"Thank you Jordan for trusting us with your insurance needs!"
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Mason Wampler

July 15, 2023

5  out of  5
rating by Mason Wampler
"Ben gritton went above and beyond helping me with home and auto insurance he helped me save money."
We responded:
"Thank you Mason"
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Brandon Leonard

February 16, 2023

5  out of  5
rating by Brandon Leonard
"I find Ben and his team to be very trustworthy and knowledgeable. You can tell they truly care and want to help take care of their customers. Can’t recommend Ben, his team and State Farm enough."
We responded:
"Thank you for your kind words, Brandon. "
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Leilani Burden

January 13, 2023

5  out of  5
rating by Leilani Burden
"Ben gritton is an amazing agent! 10/10 recommend! they go out of their way to assist you. if I were you I’d chose them for insurance thank you ben!"
We responded:
"Thank you Leilani. Have a great day!"