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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jessi gypsy

March 2, 2026

5  out of  5
rating by jessi gypsy
"Christy is amazing in this office. She had been the one to help me with all my issues, she is prompt, resourceful and genuine."
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Se'nya Irvin

February 27, 2026

5  out of  5
rating by Se'nya Irvin
"Mr. Gritton is an excellent agent who has made my transition much smoother! He is so informative and helpful!"
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Sandra Boston

February 24, 2026

5  out of  5
rating by Sandra Boston
"Always helpful."
We responded:
"Thank you Sandra! Welcome to the State Farm family!"
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Raby Malemusa

February 19, 2026

5  out of  5
rating by Raby Malemusa
"Yvonne Williams from the office of Ben Gritton was so wonderful with her service! She also was able to save me more than $100 a month from my previous insurance! Thank you Yvonne!a"
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V Chappelear

February 19, 2026

5  out of  5
rating by V Chappelear
"Christy is wonderful to work with. I have sent over questions or document needs and she responded quickly and made me feel at ease."
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Tzipora Muldrow

February 9, 2026

5  out of  5
rating by Tzipora Muldrow
"Great customer service and rates!! 5\5 recommended"
We responded:
"Thank you for the 5 star review. We try to make your insurance needs simple and affordable! Christy and the team are here for you!"
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Olivia Alford

February 4, 2026

5  out of  5
rating by Olivia Alford
"Ben makes the process quick and easy, but also is very patient in helping me to understand each of our policies."
We responded:
"Thank you Olivia! We appreciate trusting us for your insurance needs. Helping our customers understand their insurance is what we do!"
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Kevin Glisson

February 2, 2026

5  out of  5
rating by Kevin Glisson
"Ben at Statefarm is very informative. Helps out any time I call. Really appreciate the way he handles business."
We responded:
"Thank you Kevin! We appreciate trusting us with your insurance needs. "
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Heather Alford

January 29, 2026

5  out of  5
rating by Heather Alford
"We have had great service and savings since changing to Rhis State Farm office."
We responded:
"Thanks Heather! We love helping people in the greater Louisville area simplify their insurance needs!"
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Brandon Pizur

January 7, 2026

5  out of  5
rating by Brandon Pizur
"Great people that care about you. Never received a decrease from any insurance company until State Farm. Highly recommend."
We responded:
"Keeping your home and auto insurance needs within your budget while providing great coverage is what we do best. Thanks for your business Brandon!"
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Christian Dospil

January 5, 2026

5  out of  5
rating by Christian Dospil
"Christy was great. She was quick and efficient."
We responded:
"Helping others is what Christy does best. We appreciate your business and trust!"
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Sherry Hutchins

December 29, 2025

5  out of  5
rating by Sherry Hutchins
"Things happen out of our control. Im glad I had State Farm to help guide me through. It hasn't been my best days but I have been taken good care of by Benjaman and Christie and my state farm team. I very much appreciate their kindness and expertise. Benjamin was a big help, he gave my situation alot of thought and presented many good options."
We responded:
"The people we know the best we can help the best! We will always do everything we can to provide solutions to your needs. Thank you. "
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Nora Schimpf

December 23, 2025

5  out of  5
rating by Nora Schimpf
"Very communicative and friendly. I messaged with Christy and got my policy change sorted out by lunch!"
We responded:
"Christy rocks! Keeping things simple and providing great service is what we do best. Thanks for the review. "
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Kevin Hicks

December 17, 2025

5  out of  5
rating by Kevin Hicks
"I’ve had renters and auto insurance with the Gritton State Farm office for several years and have zero complaints with their service, and my rates have only gone down over the years. I just added another vehicle today and as always Christy was a pleasure to deal with and made everything simple and easy. Highly recommend this office if you’re shopping around, you can’t go wrong with them."
We responded:
"Thank you for the review Kevin. Protecting what matters most while making your insurance needs simple is what we do! "
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Beth Day

November 25, 2025

5  out of  5
rating by Beth Day
"Great people with wonderful communication!! And always answers in a timely manner!"
We responded:
"Hi Beth. We appreciate your kind words and 5 start review. Making your auto and home insurance experience simple is our goal. "
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Joey Joe

November 21, 2025

5  out of  5
rating by Joey Joe
"Been with Ben’s State Farm for a couple of years now, & the team is absolutely amazing. Always friendly & professional.. especially Christy lol. Highly recommend this group of people."
We responded:
"Hi Joey! Christy is amazing! We appreciate the opportunity to serve your auto and home insurance needs!"
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Rachel Smith

November 17, 2025

5  out of  5
rating by Rachel Smith
"Christy has been very attentive and communicative while handling anything we’ve needed!"
We responded:
"We agree the Christy is the best! Thank you for your 5 star review and trust with your insurance needs. "
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Heather Peters

November 14, 2025

5  out of  5
rating by Heather Peters
"I have been nothing but impressed with the service I receive from Ben and his staff. He is always pleasant when I speak with him and has gone out of his way to find policies and services to help me save as much money as possible. He once found a policy to add to my coverage that actually reduced my payment! More coverage and less cost? I’ll take it! He always answers my questions and gets information I need of he doesn’t know the answer. I always wish my insurance was cheaper, but after comparing my cost to other insurance companies, I know I am getting the most coverage for the lowest price. Plus the roadside assistance service is saving me money - I no longer have to pay for AAA every year. And the roadside assistance coverage is great. I locked my keys in my car the other day and the app created the seevice, the service provider called me within 5 minutes and was there in 20 to unlock my car. He was very pleasant and I truly appreciated his timeliness or I would have missed a doctor’s appointment. Overall, I am very pleased with all aspects of my service with Ben Gritton’s office. A+++++!"
We responded:
"That you Heather for your 5 star review. We appreciate your trust!"
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Leeann Payne

November 8, 2025

5  out of  5
rating by Leeann Payne
"Christy was very helpful with my auto insurance and provided excellent customer service. Highly recommend!"
We responded:
"Thank you Leeann. We strive to make your auto and home owner’s insurance process stress free!"
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Kyle Peyton

October 15, 2025

5  out of  5
rating by Kyle Peyton
"Christy is excellent! Fast and easy service. I’d recommend to anyone."
We responded:
"Thanks for your review Kyle! Christy is a true professional. "
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Taylor Bender

October 10, 2025

5  out of  5
rating by Taylor Bender
"Christy is so fast and efficient. Her attention to detail makes every interaction a piece of cake! I couldn’t be happier with my experience or her assistance!"
We responded:
"Thank you Taylor! We appreciate your trust and business!"
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Josh Rice

October 8, 2025

5  out of  5
rating by Josh Rice
"Christy was super helpful!"
We responded:
"Thanks Josh! We appreciate your kind words. Christy is awesome!"
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Benjamin Smith

October 2, 2025

5  out of  5
rating by Benjamin Smith
"Christy was SO Helpful! I had set up a new renters insurance policy with Gritton Statefarm that did not meet the requirements of my landlord. Christy Was able to Swiftly make the Necessary Updates And recommended additional bundle packages. 10/10 Experience!"
We responded:
"Thank you Benjamin for your kind words and welcome to Louisville!"
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Michael

September 25, 2025

5  out of  5
rating by Michael
"Christy did a fantastic job helping me with my situation with a very excellent result!"
We responded:
"Thank you for your review. We appreciate your business. "
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Jade Brown

September 17, 2025

5  out of  5
rating by Jade Brown
"Thank you so much go Christy! She was proactive in reviewing one of my bills & she caught some areas of cost savings for me & my family. Thank you so much for the excellent service!"
We responded:
"We appreciate the opportunity to earn your business! "